Customer Testimonials

Central Triad Case Study

Coolfront Mobile, Coolfront Books, Coolfront Agreements customer testimonials from using flat rate pricing, mobile work order solution.

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Case Study: Central Triad Services Case Study: Central Triad Services Company Location: North Carolina General Manager: Tom Robinson Business Focus: Heating and cooling service, installation and sales Business Situation Central Triad Services was on the hunt for a more efficient and digital pricing method to transition them out of using tedious markup sheets. Challenge "We were looking for flat rate pricing that would automatically update, be user friendly, could be used digitally, and would increase sales. We also wanted consistency pricing with our customers and technicians using the same database." – Deborah, Office Administrator Solution Central Triad Services has been using Coolfront for more than a year on a Dell desktop, Lennovo Think Pad, and Samsung tablet. They currently have three Coolfront users and have taken advantage of the QuickBooks integration. The company has experienced an increase in revenue on both service calls and repairs since using Coolfront. Benefits Three biggest benefits Central Triad Services has experienced since using Coolfront: Increase in service call revenues No lost paperwork Tracking of work orders Central Triad Services' favorite Coolfront features: 1. Ability to pull customer information from QuickBooks 2. Syncing with QuickBooks 3. Custom repair feature 4. Ease of use "Support from Coolfront is excellent. They respond quickly to concerns and problems. They listen to what end users need. Staff is courteous and friendly and extremely supportive."

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