Customer Testimonials

AC Rimmer Inc Case Study

Coolfront Mobile, Coolfront Books, Coolfront Agreements customer testimonials from using flat rate pricing, mobile work order solution.

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Case Study: A.C. Rimmer Inc. Company Location: Pennsylvania Business Focus: HVAC and Plumbing Number of Coolfront Users: 10 Pricing Method Prior to Coolfront: Quality Service Pricing Books (Flat Rate) Business Situation & Solution For years A.C. Rimmer Inc. had been using Profit Strategies' pricing books - Quality Service Pricing. Like many companies, they found it was time to go paperless and streamline their service billing. After making the jump to Coolfront, the company has 10 users and runs the app on their computer at the office and tablets in the field. A.C. Rimmer Inc. now has a lot less paper to deal with and have successfully brought all of their technicians onto the same page when it comes to pricing. Revenue How has your company revenue been impacted since using Coolfront? "Already we have noticed there is significantly less down time for our service technicians and we are able to dispatch our service calls with ease. So now, technicians are moving from call to call more efficiently which saves everyone time and money." Benefits Three biggest benefits A.C. Rimmer Inc. has experienced since using Coolfront: - We are now able to bill customers consistently across the board - Our technicians are able to view the service history for each customer - Coolfront has automated our record keeping process, which means we use less paper Features A.C. Rimmer Inc's favorite Coolfront features: "We like how we can easily set up our labor rates and part markups. We are also able to add customized repairs and custom items we sell regularly." Customer Support "Everytime I call in with a question, I get top-notch support!" - Derek, A.C. Rimmer Inc. www.coolfront.com

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